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Kano Analysis

Kano analysis is a tool used to help prioritize features during product development. It is based on the idea that there are three types of customer requirements: those that are essential (must-haves), those that are nice-to-haves, and those that are unimportant (indifferent). The goal of Kano analysis is to identify which requirements fall into which category, so that the development team can focus on the must-haves and nice-to-haves. The analysis is typically done through surveys or interviews with potential customers

Kano analysis can be a helpful tool for product development, but it is not without its limitations. One issue is that it can be difficult to accurately classify customer requirements. Another issue is that the priorities of customers can change over time, so Kano analysis should be revisited periodically.

Kano analysis is a tool used to help prioritize features during product development.

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