Quality management is an approach to product development that emphasizes the need to meet customer requirements and achieve high levels of product quality. The basic idea behind quality management is that by ensuring that products meet customer requirements, they will also be of high quality. Quality management relies on a number of tools and techniques to help achieve these objectives, including process improvement methods such as Six Sigma and Lean manufacturing. In addition, quality management also involves establishing clear quality objectives and metrics, as well as implementing effective quality control and assurance procedures. By following a quality management approach, businesses can ensure that their products are able to meet the needs of their customers and meet the highest standards of quality.
A checklist can be used to help identify all of the necessary steps in the development process, and to ensure that each step is completed properly.
An acceptance test specification (ATS) is a document that defines the criteria that a product must meet in order to be accepted by the customer.
An acceptance test procedure (ATP) is a type of testing that is used to ensure that a product meets the specific requirements of the customer or client.